We aim to deliver the safest, most secure, and sustainable landside and airside services tailored to our customers’ needs, and by doing so to be recognised as the leading ground handling services provider in our marketplace, in the DRCongo.
We lead the industry in the time critical process of meeting, preparing and dispatching aircraft, all over the world. Our ground teams take immense pride in delivering quality through best practice working processes, an exceptional approach to safety and investment in the skills and wellbeing of our people.
* Specialist planning and allocation systems
* Investment in green, performance boosting GSE
* Industry leading risk management
* Reception and control of passenger travel documents
* Registration of passengers and their luggage
* Assisting passengers on boarding and disembarking
* Assistance for low mobility passengers on boarding and disembarking
* Delivery of luggage on arrival and dispute settlement and content
Our cargo operations include tailored services for cargo airlines. Our teams are highly experienced in managing the logistics around freighter aircraft.
* Aircraft loading and unloading
* Load control
* Associated ramp handling services
Welcoming passengers and providing first-rate customer services during their journey are responsibilities of the utmost importance, particularly as our agents are often the passenger’s first connection with the customer airline. Our team provides friendly, efficient and tailored passenger services from check-in to boarding and back again.
* Loading and unloading of luggage( Baggage handling)
* Transport of luggagefrom sorting to the plane and from the plane to the delivery room
* Application of dangerous goods measures
* Application of security/safety measures
From short–turn cleaning solutions, premium cabin presentation services to deep cleaning programmes, we are experts in ensuring aircraft present safe and welcoming environments for staff and passengers.
* Short turn cleaning solutions
* Premium cabin presentation
* Deep cleaning programmes
Our labour-only services are perfect for customers who have their own cargo facilities. Our teams can provide added resource where and when needed. With our commitment to quality training, our people will work as a seamless part of your team.
We offer a variety selection of rental cars and the Best car rentals deals on the DRC...
Great savings on hotels in DRC. Good availability and great rates...
-Liaison with local authorities
-Disbursements on behalf of the air carrier
FOR OUR CLIENTS :
We seek to consistently increase the quality of service while exceeding our customer’s expectations. All our operations are conducted in the highest and most professional standards with efficiency and reliability...
OUR FIVE CORE VALUES :
* Quality of Service,
* Personal Ownership and Accountability,
* Responsibility to Shareholders,
* Aggressive Growth,
* Integrity